Terms and Conditions

Zosmetics is operated by Pincode Cosmetics Pvt Ltd. This website helps online retailers, retail stores and Instagram sellers explore Korean beauty products and enquire about wholesale supply.

Catalogue and wholesale pricing

The minimum goods order is ₹50,000 after discounts, including GST. You may mix brands, with a minimum of six units per SKU. Website prices are MRP, including 18% GST; request the inventory sheet by email for wholesale prices.

Inventory is updated monthly. An item appearing in the catalogue is not a guarantee of current stock. We confirm product availability, quantities and wholesale pricing in the formal quotation.

Quotation, payment and dispatch

After you choose products and quantities, we confirm availability and share a formal quotation. Full advance payment is required against that quotation. We dispatch within seven working days after payment receipt and issue the GST invoice on the day of dispatch.

Submitting an inventory request does not create a paid order.

Shipping charges

Shipping is ₹500 per order up to and including ₹1,00,000. Shipping is free only for orders above ₹1,00,000. The threshold is based on the goods order value after discounts, including GST.

Read the shipping policy for dispatch information.

Cancellation, returns and damaged items

Orders cannot be cancelled once payment has been made. We do not accept returns. If an item arrives damaged, follow the damaged-item claim process below.

Report damaged items within 48 hours of delivery with a proper video recording of opening the package. We analyse the evidence and review and approve eligible claims within 72 hours. Approved damaged-item refunds are issued within seven working days of approval.

Read the cancellation, returns and damaged-item policy before payment.

Marketplace authorisation

We do not provide brand authorisation to sell on Amazon, Flipkart or other ecommerce websites.

Enquiries and personal information

Provide accurate enquiry details so we can send the inventory and respond to your request. Our privacy policy explains how enquiry information is processed.

Questions about these terms

For help with a wholesale enquiry, email ping@zosmetics.com or speak to our team on WhatsApp: +91 98184 12226.