Privacy Policy

This policy explains how Pincode Cosmetics Pvt Ltd, operating as Zosmetics, handles information provided through the wholesale inventory-request flow. This staging site is for test data only; email delivery is restricted to ping@zosmetics.com.

Information collected

The form asks for your name, WhatsApp number, email address and city, with an optional product or brand requirement. We also record your request identifier, the page from which you enquire, your response consent and its time, and the status of inventory delivery. The form does not ask for payment-card details or medical information.

How we use enquiry information

We use these details to process your inventory request, send the requested inventory sheet, answer your wholesale enquiry, prepare a quotation when requested and resolve delivery or support issues. Consent to an enquiry response is not a subscription to unrelated marketing.

Services involved in processing

Our hosting service runs the website and stores enquiry and consent records. n8n processes inventory-delivery requests. Google email, Drive and Sheets services support sending the requested email and preparing and sharing its inventory sheet. These providers process the information needed to perform those tasks. Delivery references are stored to help identify the request and avoid duplicate sends.

Cookies and technical records

Necessary session and security cookies support the enquiry form, protect submissions and display confirmation or validation messages. Hosting systems may maintain technical access and error logs for operation and security. This enquiry flow does not require a buyer account.

Retention and security

We retain information for as long as reasonably needed for the purpose for which it was collected, to handle enquiries and associated records, and to meet applicable legal requirements. We use reasonable measures to protect information against unauthorised access or misuse.

Access, corrections and withdrawal of consent

Contact ping@zosmetics.com to ask about your information, request a correction or removal, or withdraw consent to further enquiry responses. Some records may need to be retained for legal requirements or related transactions.

WhatsApp and external links

A WhatsApp link opens WhatsApp with a prepared message. You choose whether to send it; WhatsApp processes messages under its own privacy terms. External websites and services have their own privacy practices.

Privacy contact

For help with a wholesale enquiry, email ping@zosmetics.com or speak to our team on WhatsApp: +91 98184 12226.